FREQUENTLY ASKED QUESTIONS

Delivery charges are calculated at the checkout. Depending on where you are and the type of delivery service you choose, the price will vary. Pickup is available for free from our Ultimo NSW Australia warehouse.

We prefer Mastercard or Visa payments.

Payments can also be made via, Bank Transfer, Cash on Pickup, or Paypal

Delivery times vary depending on your location and delivery service.

Once your payment is processed, we will print your order which takes 1-2 days, and then the order is shipped.

Our entire website is securely encrypted with SSL(Secure Sockets Layer).  This link ensures that all data passed between the web server and browsers remain private and integral.

Credit card payments are made directly through the Commonwealth Bank of Australia. We do not store any credit card information.

After you order, our team will begin to print your order onto your fabric, and once this is complete and passed quality check, you will receive an email notifying you that your order is dispatched.

You will receive an invoice via email once you confirm your order.

You can print to a maximum width of 150cm wide, however we recommend that all small text and detail be placed within 140cm wide. That is why we quote most fabrics as 140cm wide usable width.

The maximum length is only limited by the fabric rolls. Most fabrics are around 50m long per roll.

We use the sublimation dyeing process, which uses enviro-friendly water based inks. There is no wastage from the printing process and the inks are bonded completely with the fibres of the fabric.

The print is heat set at around 200 degrees celsius. Most fabrics can be washed without any fading to the pattern. Fading may occur if the print is left in direct sunlight continuously for months. Ironing is NOT RECOMMENDED, but if you need to iron, a low iron setting on the reverse side of the pattern should easily remove most creases.

Washing instructions are available for each fabric: Medium button

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